Question: Does Wix Have Customer Support?

How does Wix live chat work?

Chat with Live Site Visitors Go to Wix Inbox.

Click a conversation to expand it or click the Message icon at the top of the page to see recent visitor activity.

Click the drop-down next to Message via: in the conversation box to choose whether to respond to messages by chat or email..

You can replace the free Wix URL by connecting your own domain name (e.g. www.mystunningwebsite.com) to your site at any time. Having your own domain improves your SEO, which helps you get better placement in search engine results.

How do I get help from Wix?

Need help with your Wix account? Make sure you’re logged in from a computer and click below to get started. You’ll be directed to our Customer Care contact page where you’ll answer a few questions about your issue. With this info, we’ll be able to direct you to the best expert for your needs.

How do I cancel auto renewal on Wix?

Turning the Auto Renewal Off for a Wix Premium SubscriptionGo to Premium Subscriptions in your Wix account.Click the Show More icon next to the relevant plan.Click Cancel Plan.Click Cancel Now in the pop-up to confirm. Note: This does not cancel your plan immediately, rather your plan simply does not renew at the end of the subscription period.

Is Wix chat free?

Live chat can be added for free to a Wix website. However, there are a number of live chat features which can only be accessed when you upgrade to a paid Wix account (see details below). You can set the position of the chat widget and whether it is a bar, or a round icon.

How do I report a site on Wix?

If you believe you’ve found a security issue or vulnerability, please contact the Wix Security team: security-report@wix.com. If you’d like to report spam or phishing, contact us at reportphishing@wix.com.

Is Wix Business Unlimited worth it?

For a pretty small increase in monthly cost (especially if you pay annually), upgrading from Wix Combo to Unlimited is worth it for most businesses, entrepreneurs, and freelancers. You’ll get more storage space to grow your website, along with ad vouchers and apps to help boost site traffic.

How do I get a callback on Wix?

Make sure you are logged in from a computer and click below to submit a ticket or request a callback. Note: Our callback service is available in English, Spanish and Portuguese, Monday-Friday from 5am-5pm PST. Click to contact Wix Customer Care.

Does Wix own my domain name?

You can purchase your own domain name directly from Wix! When purchasing a domain from Wix, the domain is automatically connected to the Wix servers. Click here to learn more about purchasing a domain from Wix.

Which is better Wix or GoDaddy?

Wix or GoDaddy: Conclusion Wix is a more powerful builder than GoDaddy, providing better quality features and more scalable plans. GoDaddy, on the other hand, is more limited when it comes to features and customization – but what it lacks in power, it makes up for in speed!

How much does it cost to connect a domain to Wix?

Wix domains are only $14.95 / year. The first year of domain names are free if you purchase an annual plan.

How do I enable chat on Wix?

To enable Members Chat:Click on Wix Chat in your Editor.Click Settings.Click the Settings tab on the left.Click the Enable Members Chat toggle. Enabled: Members Chat is available for your logged in site members to chat with each other. Disabled: Site members can only use Wix Chat to chat with you (the business).

Does Wix have live support?

With the Live Chat Support app by Social Intents, you can chat with website visitors right from your Wix dashboard or your mobile phone. Add the app to your site and you’re ready to engage customers.

What is VIP support on Wix?

Business VIP Premium ensures that your website is covered for every eventuality. This plan provides the maximum in both features and support with 24/7 access to our priority response team.

Does Wix support email?

Wix’s plans don’t include email accounts. Therefore, if you’d like a professional-looking email such as info@your-domain.com, you’ll need to purchase a separate service. Wix’s approach is to offer Google Workspace, a Google cloud solution that provides (among many other things) professional email.

How can I get Wix for free?

How to Create a Free WebsiteSign up for a free website builder. Choose what kind of website you want to create.Customize a template or get a website made for you. Choose your starting point.Drag and drop 100s of design features. … Get ready for business. … Publish your website and go live. … Drive traffic to your site.

How do I delete a site on Wix?

Go to Subscriptions in your Wix account.Click the Show More icon next to the relevant plan.Click Cancel Plan.Click Cancel Now in the pop-up to confirm. Note: This does not cancel your plan immediately, rather your plan simply does not renew at the end of the subscription period.

How do I talk to a live person at Wix?

Currently, Wix does not offer support via chat. However, we are always working to update and improve our products, and your feedback is hugely appreciated. If this is a feature you would like to see in the future, please click Vote for this feature and we’ll make sure to keep you updated.

Why is my Wix website not working?

You may have accidentally disconnected your domain from your site. You can check to see if your domain is connected to your site on the Domains page. … If after 48 hours you’re still unable to view your live site on your domain, use the Wix Domain Assistant to check your domain connection.

Does Wix have email support?

Wix Support Email To contact Customer service via email, Wix offers a suitable email contact form as they do not have a definite email address that you can send a message to. Kindly visit, https://www.wix.com/contact/en and fill up your details and information in the form.

Can I cancel Wix anytime?

You can cancel your Premium Plan at any time within the first 14 days and receive a full refund.